Returns & Exchanges

At ONIKUMA Gaming, we want to ensure your gear is battle-ready, which is why we offer a 30-day return policy on all our high-performance peripherals. If you are not completely satisfied with your purchase, you can return your items in their original packaging for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Gear

  Securely pack the item in its original box, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at the nearest authorized courier location.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the hardware, your refund will be processed back to your original payment method within 5-7 business days.